Dentistry and oral care for you and your family

General Complaints Procedure

Our whole team strives to provide the best possible care to all of our patients at all times. However, if you have an issue with any aspect of our service we greatly value you informing us about it. We take any expression of dissatisfaction very seriously and treat them as opportunities to learn and improve. We will deal with any such complaint in the strictest confidence and and will try to resolve it as soon as possible. Please contact the Practice to speak to one of the Directors. If in the unlikely event that we cannot resolve a complaint to your satisfaction, patients can access independent advice and resolution from one of the links below

Dental Complaints Service

NHS Grampian Complaints Procedure

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